SkipQue · Your information & choices
Delete your account & data
Updated 3 October 2026
You can request deletion of your SkipQue account and associated personal data without signing in or installing the app.
Send a deletion request
Email contact@skipque.com with the subject “SkipQue account and data deletion request”. Send it from your registered email where possible. Include the email address or phone number associated with your account and, if relevant, the organisation or branch you used. Do not send your password or identity documents.
This opens your email app. Your request is sent only after you send the email. If no email app opens, copy the address and subject above into your email service.
What happens next
Our team will check account ownership before taking action. The request covers your account profile and associated personal information, including queue and appointment records held by SkipQue. Tell us if you only want specific information removed.
Records controlled by a business you visited may need to be handled by that business. Some information may need to be retained for legal obligations, dispute handling, or in backups until those backups expire. Ask our team for the applicable deletion timeline; we will explain any retained categories, reasons, and retention periods when responding.
After deletion
You will lose access to the deleted account and its history. The team will confirm the outcome by email. Opening this page or sending a request does not immediately delete anything. If you cannot access your registered email, explain that in your request so the team can arrange an alternative verification method.